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FAQs

What is the difference between the E option and the E996 option for 98/99 series rim devices?

Resolution: We used to offer a E99 rim device where there was a solenoid to lock or unlock the lever or thumbpiece trim on the back side of the center case of the 98/99 device. When we created the E996L trim ...:

What type of cylinder is a 20-022?

Resolution: Both cylinders are standard non-ic rim cylinder. 20-022 has a horizontal tailpiece 20-021 has a vertical tailpiece:

What frame profile variations are available on fire rated transom sidelights and window?

Resolution: Elevation frames are available in: F-Series (F16 or F14) FN-Series (FN16 or FN14) MU-Series (MU16, MU14) Additional parameters of the frame components: Perimeter (Head and Jambs) Frame: ...:

What is the part number for the plate and the 2030 cylinder?

Resolution: Part numbers listed below: 2030-3071 cylinder assembly includes the closer cylinder and finish plate. 2030-3971 is the cylinder only. 2030-3002 is the finish plate. 2030-3077T is ...:

GF3000 coil does not float

Resolution: Current production GF3000 have a fixed , solid coil. Previous models excluding the BRD had spring load floating coils. This allowed the coil to drop and meet the armature, Engineering is reviewing ...:

M490DE plunger does not trigger delay egress cycle

Resolution: you must turn on dip switch 8 to enable the plunger switch. Possible bad micro switch :

M490DE delayed egress 30 delay cycle time

Resolution: The M490DE/DEP series delayed egress maglock can be requested with 30 second delay but must be accompanied by a letter from the local Authority approving a 30 configuration. Add "-30S" &n...:

Is the Falcon 8200 series operator UL listed for use on Fire doors?

Resolution: The Falcon 8200 series operator is not UL listed for use on fire doors. The Falcon 8200 series operator is only ELT/UL certified to the UL 325 Standard, UL 228 standard and the CAN/CSA Standar...:

Will an ALK sound when the exterior trim is used to enter from the pull side?

Resolution: The ALK exit alarm will sound when the exterior trim is used to enter from pull side without using access control when an LX latch bolt monitor switch is used instead of RX push bar monitor switch.:

What is the Falcon cam designation for use on 25 series trims?

Resolution: For standard (non-IC) cylinders, use the Falcon #4 straight cam For IC cylinders, use the Falcon #5 cam :