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FAQs

What would cause a key to get stuck in a cylinder?

Resolution: Check the following: Debris in the cylinder The cylinder cap could be too loose Incorrect pinning of the cylinder The cylinder plug is not returned to the neutral position with the cylinder s...:

Can an old style 33/35 series device be replaced with a newer 33A/35A?

Resolution: The 33/35 series can be replaced with 33A/35A with a small modification to the door. See the template, 33A Retrofit Preparation, for the necessary modification to the door and ...:

Can you take a F-25-C and make it into a F-25-C-WDC?

Resolution: Device replacement would be required.:

Will the Chexit device work as a standard panic if not hooked up to power?

Resolution: The Von Duprin Chexit devices operate as a regular mechanical device if it is not electrically connected or if it is not turned on with key cylinder on the cover plate or disarmed with access ...:

M400 mag lock non standard door applications

Resolution: Current default door thickness for the M400 series Mag is 1 3/4 if a door up to 3 inches thick needs to be accommodated order P390498-2 , -2 1/2 ,-2 3/4 ...:

How do you remove an AL series lever?

Resolution: See instructions below. :

Does the PD listed with lock model number mean anything?

Resolution: Schlage and Falcon use the P cylinder suffix to designate conventional key-in-lever (KIL) 6 pin cylinder. The D means that the lock will have a deadlatch.:

How does the L9456 function?

Resolution: L9456 mortise lock is a Corridor Lock Latchbolt retracted by knob/lever from either side. Deadbolt thrown or retracted by key outside or inside thumbturn. Throwing deadbolt locks outside ...:

Can the RG-27 be used with the Falcon XX/19/24/25-V?

Resolution: The Von Duprin RG-27 will cover the surface vertical rods of the Falcon devices.:

What is the length of a Schlage rim cylinder?

Resolution: The Schlage rim cylinder lengths are given below and were measured from the face of the cylinder to the back of the tailpiece. Because of allowable tolerances for each part the average length is l...: