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FAQs

What is the size and shape of Von Duprin Steel Mullions?

Resolution: The size and shape of the Von Duprin Steel Mullion is 2" x 3" rectangle, 1/8" (11 gauge) wall thickness.:

Does the Von Duprin E996L trim require the NL drive screw be installed into the device to function properly?

Resolution: Von Duprin 98/99 NL drive screw is located in back of the 98/99 center case assembly. NL drive screw should be left in with trim lock slide plate in up position in the 98/99 exit device with E99...:

What switch wires are used if I have a Von Duprin CX 9975 with E7500 lock FSE?

Resolution: For Chexits produced after October 2015 (ie motor driven Chexits): E7500 mortise locks can be wired to the trim output cable of the Chexit module. See Step 5B of the instructions.&n...:

Does the cylinder cam get inverted on the SD option for the Von Duprin 99 exit device?

Resolution: The cylinder cam must be inverted with the SD option to work properly.:

Can I use the 9927 F on a pair of A label fire doors?

Resolution: The 9927-F is available on a pair of door is "A" label on double egress. The same direction is "B" label.:

What is the part number for the offset link for 98/9947WDC devices?

Resolution: Offset link for 98/9947WDC is not available by itself. You need to purchase the 98/9947WDC conversion kit, 050134.:

What is the part number for the full size core driver for the ND series?

Resolution: The ND-Series FSIC driver is part number N523-127.:

How do you order the L series lock with an ADA thumbturn?

Resolution: Effective December 9, 2019, Schlage L Series mortise locks with a thumbturn will ship standard with our new ADA thumbturn. The new ADA thumbturn is slightly smaller than the existing design w...:

Why would an electric strike not stay locked when turned upside down?

Resolution: The Von Duprin 6000 series electric strike has a 12 or 24VDC solenoid with plunger, spring and impact washer as shown 6000 solenoid Make sure the solenoid spring and impact washer are not missin...:

Did Falcon ever make a lock for elevator doors?

Resolution: Falcon manufactured an EZF101 which was a large plate with a recessed lever for use in elevators. This item is no longer available. :