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FAQs

What could cause a 9100 Series Benchmark operator not to open when the actuator is pushed?

Resolution: If the 9100 Series Benchmark operator does not open when the actuator is pushed: Verify the unit has 120 volts applied to it. Verify the the power light on the control box is on. If not, check ...:

Can you mount a 4040 Top Jamb with a GJ 100?

Resolution: Yes, you can use the 4041/4040XP in a Top Jamb mount application along with a GJ 100 if you use the 4040XP-18G drop plate for installing the closer. This drop plate has to be used to drop the clos...:

Is the 25-V handed?

Resolution: The 25-V is shipped handed, but is field reversible. See step 11 of attached instructions for reversing handing, 25-V Instructions.:

How can I cover a 86 or 161 prepped door with a 19-R?

Resolution: The 4170 cover plate can be used to cover the 86 & 161 prepped doors.:

What parts are needed when converting the 8875L to L-NL?

Resolution: To convert the 373L to NL function, it requires NL cylinder plate, 050599 which would have been shipped with the 373L trim.:

How do I add mechanical dogging to my Von Duprin EL device?

Resolution: HD-EL (Hex Dogging Electric Latch Retraction) solenoid and plunger can be replaced with standard EL solenoid and plunger on non fire rated exit devices, but this should not be used on a daily basi...:

GT-400 L1 Host Communication Setup

Resolution: On Level 1 Host side: 1) add the Terminal Logical Name On GT-400 Terminal (BSP v3.2.10) side: 1) ftp to the Terminal 2) killall autodscv ...:

What strike is used for in-active leaf on pair of doors with 19-R?

Resolution: The 571 strike is used on the in-active door leaf of a pair or on the 19-V door leaf when both doors are active per template.:

Can a 510L be converted from FSA to FSE in the field?

Resolution: The 510L can be field converted from FSA (fail safe) to FSE (fail secure). Follow step 4 in the installation instructions .:

When was the 1390 discontinued?

Resolution: The 2390 was released in September of 2001. It replaced the 1390, which has been discontinued.: