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FAQs

Can I overwrite a enrollment on a GT400?

Resolution: The reader won’t let you overwrite a template if it already has one. This includes overwriting a template with a zero length template, which would indicate that the user is not enrolled. ...:

can the 390 circuit board be bypassed

Resolution: Yes - The legacy 320 350 and 390 can all have there electronics board bypassed. Doing so will eliminate automatic voltage selection and disable DPS and MBS.for 12 volts wire red/black to ...:

What is the nearest functional replacement for the Max hold SL4110 Mag lock

Resolution: No direct replacement, but GF3000 would be the closest.:

Does the 8827 with the 248L-4 strike meet ADA?

Resolution: The 248L-4 strike will not violate ADA. If you change the 248L-4 to the 304L strike, then the latch would need to be lowered.:

Can I use a pair of 99 rim devices with a mullion in a blast resistant area?

Resolution: IR has never tested any product for use in a Intrinsically safe environment. You would need to check with door provided company to confirm this is acceptable.:

Can you put a Primus cylinder in a B250?

Resolution: Schlage does not offer the B250 with Primus and the B250 cannot be ordered less cylinder. If Primus is needed then order as B250P6 and then supply any Primus key-in-lever...:

In what direction should the hold open nut be pointing for a 4041 H closer, up or down?

Resolution: Make sure that the hold open nut is not on upside down. The orientation of the hold open nut depends on the mounting. On a Top Jamb "Push Side" mount, the hold open nut would poi...:

Is there a template that shows where to drill the hole for E/EL/SS/RX/LX/CX wires?

Resolution: The hole should be drilled in the field once the end cap is located on the door. It is a 5/8" hole, that is located 5/16" from the end of the mechanism case. See installation instruction of t...:

What is the part number for the bottom latch for a 98/9947?

Resolution: 050493 is the part number for 98/9947 bottom latch assembly.:

What LCN closer has the strongest closing force?

Resolution: The size 6 handed closers will have the most (strongest) closing force. The 4016 (pull side), the 4026 (top jamb push side) or the 4116 (push side parallel arm) have the highest closing force.: