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Question
Answer
Do we have conversion instructions for the E996 when shipping conversion kits?
Resolution:
We ship the standard installation instructions because it contains enough information to show how to convert the trim from mechanical to electrical.:
Is the dogging assembly for the 17/18 device still available?
Resolution:
The 17, 18, & 19 devices use the same dogging assembly part #610480.:
What is the difference between 9550 and 9560 Senior Swing operators?
Resolution:
The 9550 Sr. Swing is for a simultaneous pair door opening. There is 1 control box with 2 gearboxes that opens both doors together. Uses the 9550-982 companion cable.The 9560 Sr. Swi...:
Is the Middle Swing operator still available?
Resolution:
The Middle Swing Operators were obsoleted in 2009. The Middle swing was the 2900 (concealed) and the 9700 (surface) series operators. :
How can the Von Duprin 98/9975-L with 996L classroom trim function be converted as a night latch function in field?
Resolution:
The following steps are required to convert the Von Duprin 98/9975L from classroom to night latch function: Order new 996L-NL-M trim and reset NL drive screw in mortise lockbody as se...:
What is the part number for hex dogging conversion kit for a 99 device?
Resolution:
The part number for hex dogging conversion kit for 99 devices is 050114.:
Can I electrify an existing 360L?
Resolution:
The Von Duprin 360L trim can be ordered with an electric option. This trim will not have key over ride when it is electrified. Existing 360L can't be converted to electric trim. Order E360...:
Is cylinder dogging available on the 1790 device?
Resolution:
Since the entire pushpad moves on the DOM 1790 device true CD is not available on the device. The hold back function(HB) can be used from the pull side and hold the latchbolt retracted similar...:
Does the WMS screwpack also have SRT screws?
Resolution:
The WMS (Wood Machine Screw) and the SRT (Self Reaming Tapping) are separate screw packs.:
Can the archive files, HNA files in Handnet for Windows be merged together
Resolution:
The HNA archive files cannot be merged. They can only be read from within Handnet for Windows:
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