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FAQs

What replaced the old 1910 trim on the Monarch 19?

Resolution: 1910 is the old nomenclature for the 912L trim. :

Will one PS902 power supply run two Von Duprin exit alarm ALK'S?

Resolution: PS902:

Resolution: Both legacy Primus and Primus RP are available in large format 6-pin keying only. Primus XP, which is available in the Everest 29 keyway families, includes standard large format keying in Conventio...:

Why is the key locking and/or unlocking my E996L for a 9875?

Resolution: The 7500 mortise lock should be configured for NL function as shipped not as Classroom. See figure 4-3 in E996L instructions.:

What would cause a 4600 operator to click a few times when the actuator is pushed, but not open the door?

Resolution: If a 4600 clicks, but won't open the door: Verify proper connection of all the control box connectors. Verify correct manual operation of door. Verify actuator connections and any strike/maglo...:

How do you specify cylinder dogging for mortise cylinders?

Resolution: XQ11-947 was used Classic conventional cylinders prior to the release of modular - NOW OBSOLETE:

Are the Schlage H series knobs sold separate?

Resolution: The knobs are available, part numbers listed below. 01-008 for a closed knob 01-009 for open levers 01-018 for cylinder knobs, LEV lever design not available in 01-018 01-026 for FSIC Specif...:

What electric strikes can be used with the Von Duprin aluminum mullions?

Resolution: Aluminum mullions 5654 or 5754 are not designed to accept any electric strike including 6300 surface mounted electric strike.:

Are the solenoids for DOM and Von Duprin the same?

Resolution: The solenoids for Von Duprin and DOM are different.:

How many wires does the Von Duprin E7500 lock body have and how are they used.

Resolution: The Von Duprin E7500 has a total of 8 wires. Two power wires. 12VDC solenoid has yellow wires. 24VDC solenoid has black wires. Six switch wires. Latchbolt monitor switch has three wires,...: