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FAQs

Which closer should I use for a "High Wind" condition?

Resolution: A 4110 with AVB (advance variable back check) would be recommended. Using a SCUSH (Spring Cush) arm will also help minimize shock to all door hardware.:

Brivo Access Control Panel does not work with a PIB300-2D or a PIM400-TD2

Resolution: Update the PIM-400-TD2 firmware to version 2.14.2 or higher to be compatible with Brivo Access Panels:

MSDS sheets for Allegion products

Resolution: Allegion's hardware and manufactured products, marketed under the brands of Schlage, Von Duprin, LCN, Steelcraft, Fusion, Falcon, Ives, Kryptonite, Interflex, GJ, Zero, and CISA are excluded from t...:

Can an ALK be hardwired with a 24V tranformer instead of a PS902?

Resolution: The exit alarm, ALK, requires a 24VDC regulated power supply such as the PS902 power supply.:

What are the power requirements of the 4600 series operator?

Resolution: The 4600 series operator requires a 120 VAC @ 1.5 Amp power input to be field connected. Hardwiring is always recommended, but a "plug-in" line cord can be installed (by others) with the proper cor...:

What is the price add for the ND45 time out lock?

Resolution: The ND45 was added to PB72A, please reference for pricing.:

Can the KR4954 mullion be used with a pair of L9070 mortise locks?

Resolution: This can not be done as the KR4954 mullion sits behind the doors not between the doors.:

Why does SMS Express report "Mechanical Key Override" audits when the mechanical key was never used?

Resolution: Ignor "Mechanical Key Override" audits that occur within a few seconds of a vaild accress:

Should a solenoid be hot to the touch?

Resolution: If there is concern that the solenoid or device is "too hot" or has the capability to cause injury, disconnect the device and contact a authorized service representative to analyze the opening.:

What is the minimum top rail required on a door for 1461 Rw/PA?

Resolution: The 1461 Rw/PA requires a 4-3/8" minimum top rail on the door without the use of a drop plate. If top rail is less than 4-3/8" a 1460-18PA drop plate will have to be used.: