If the AD-400/AD-401 is LINKED to a PIM400-TD2 and all credentials including invalid cards are granted access, the PIM400-TD2 is not communicating with the Access Control Panel, and the lock is stuck in an “Unlock on Read diagnostics” mode.
To cancel “Unlock on Read” from diagnostics, use the HHD at the PIM400-TD2 to uncheck the diagnostics menu “Unlock on Read” box.
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