The No Tour function only allows writing to 11 sectors on the fob. Each lock added to a user uses 1 sector. Once those 11 sectors are full, No Tour is not available.
You can still assign a user access to additional doors, but you will need to update/sync that door using the Engage phone app.
If you need to add more than 11 doors to a user, you can create Device Groups and add doors to the group. This will only take up 1 sector of the badge.
After adding the doors to a group, you will have to sync to all the doors and update all of the credentials.
Please refer to the Engage User Manual (click here) before making any changes in the Devices, or Device Groups.
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