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what if i cant rotate mechanical key for coupleing
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RELATED FAQS
Question
Answer
What causes the error "Device does not support this action - E802" when I'm coupling an AD lock?
Resolution:
In order to properly couple, the interior pushbutton must be held down while tapping the SW1 (tamper switch) three times. This will enable the lock to couple to the HHD.:
Why did my CO Lock stop working after the Reader Module (electronics) was changed?
Resolution:
CO Reader Modules are not individually replaceable, nor can they be swapped between locks. The inside and outside assemblies of a CO lock are a matched/mated set and cannot be swapped to change rea...:
Resetting a CO200 / CO250 Series Lock back to Factory Default Settings
Resolution:
1. Press and hold the Schlage button. Wait for the lock to beep twice and two green blinks of the Schlage button, indicating a confirmation. 2. After confirmation signals, release the Schlage butt...:
Why can't I order an AD-Series or CO-Series mortise deadbolt with a classroom/storeroom (70) function
Resolution:
* NOTE: the AD300/400 devices simply communicate the change in Deadbolt Position status to the Host software. The software then decides what action should or should not be taken at the device. :
Schlage AL small format spacer installation requirements.
Resolution:
The Schlage AL-Series SFIC locks require one (1) small format spacer (D500-000) for 7-pin cores and two (2) small format spacers for 6-pin cores. When these spacers are not ins...:
Outside lever on the T and RU 571's won't unlock after egress.
Resolution:
Replace the lock chassis as necessary for any T locks exhibiting this issue. RU locks need to be replaced entirely. :