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RELATED FAQS

Resolution: Please refer to the Allegion Contact Us web page for all inquiries. :

Is a dead battery on the HHD covered under warranty?

Resolution: All HHD Bluebird Pideon units are out of warranty. The manufacturer no longer produces these units and there are not aftermarket sold separate parts available.:

When is a AD-Series or CO-Series product considered "Out Of Warranty"?

Resolution: ALL AD and CO products are warranted for electrical for 1.0 year after installation OR 2.0 years after manufacture. The mfg date is on the lock stickers AND can be viewed electronically with th...:

Where is the date of manufacture on a 4041 closer?

Resolution: The date stamp on a 4041/4040XP is on the packing nut. The date will be the week of the year and then the year. EXAMPLE: 10 05 would be week 10 of 2005. For example...:

What is the minimum dimension from the edge of the door to a glass light cutout?

Resolution: Minimum dimensions to cutouts for glass lights: Vertical edge of door to edge of cutout = 5 29/32" Top of door to top of cutout = 6" Bottom of door to bottom of cutout = 10" Reinforcing chann...:

Where can I order a Hand Held Device (HHD), Pidion, accessories?

Resolution: Warranty on the HHD is one (1) year from date of purchase. The battery for the HHD (Bluebird Pidion) is covered under warranty. However, as the batteries are not ...:

What products are available with an antimicrobial finish?

Resolution: DESCRIPTION: The antimicrobial coating is specially formulated to inhibit the growth of bacteria by interrupting cell multiplication. The result is that the silver ions surround bacterial cells, ...:

Will there be 900-2Q boards for warranty purposes now that the QEL'S do not require the boards?

Resolution: The 900-2Q board is no longer available. For warranty purposes, QEL conversion kit and 900-2RS board are required. The 900-2RS replaces the 900-2Q board. :

What is the warranty on a Schlage power supply?

Resolution: The warranty on the PS900 Schlage Electronics Power Supplies is 36 months (3 years) from date of manufacture. The warranty is only valid for a true manufacturing defect in the power supply. Any cus...: