Warranty and repair

RELATED FAQS

Question
Answer
The fluid in an LCN closer must not be refilled in the field. See attached Warranty and Repair Communication 
CAUTION must be used in investigating this problem - In most cases, excessive field rusting of products is caused by improper storage at the jobsite. That situation must be validated prior to refus...
Because of the new extended LCN warranties and the desire to be consistent across the entire Allegion premium brands, LCN will be moving away from offering an out-of-warranty repair service beginni...
Von Duprin does not offer a service to refurbish exit devices at the factory.Replaceable service items for some exit device parts are available for sale.Please contact technical product suppor...
There are a few things that can cause a closer to slam. The closer could be adjusted incorrectly. Turn all regulating screws clockwise until they stop. Then open each valve 1 and 1/2 turns. If t...
DESCRIPTION: The antimicrobial coating is specially formulated to inhibit the growth of bacteria by interrupting cell multiplication. The result is that the silver ions surround bacterial cells, bl...
Special Rust Inhibitor (SRI) - is a pretreatment that is applied to the metal components prior to the addition of the LCN powder coat finish, standard or custom. ...