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Customers should maintain their Schlage Utility Software at the latest version that is available.  This ensures that they have the latest features available and will be compatible with current...
Follow the link to the Schlage Technical Support page and find at the bottom of the page under "AD-Series Accessories" the Schlage Utility Software Update Guide,&...
Updating the Schlage Utility Software (SUS) on a Hand Held Device (HHD) will cause the SUS "Login Password" AND the current device "Coupling Password" to be reset to factory default settings of - 1...
Early versions (12/09 ) of the AD200 User Guide in many DEMO kits incorrectly state the Programming sequence to change the a programming code. It shows entering the new programming code o...
When new product(s) are added to an existing installed customer site, all devices at that site should be updated to the latest firmware revision that is available.  Whenever an AD-Series&nbs...
 
 
 
The DC-200 is a USB to RS-485/422 data converter used with the hand readers.  As long as you have the latest windows updates there are no drivers to download for this to work.
When new product(s) are added to an existing installed customer site, all devices at that site should be updated to the latest firmware revision that is available.  
 Whenever an AD-Series credential reader is upgraded with new or different credential types or replaced in the field, be sure to update the firmware so that the main and reader have com...
For the most consistence product operation all device firmware revisions should match the new product being installed.  
Ensuring consistent firmware revisions across your facility will guarantee that all of the installed customer products will act and respond the same durng use and programming.  
Products updated with the latest available firmware will also include the latest feature set(s), improvement performance and/or bug fixes  
Go to the Schlage support site to download the latest firmware package  - www.schlage.com/support  
Steps to determine what firmware version your products are currently using AND if a firmware update is suggested: Use the Hand Held Device (HHD) and Schlage Utility Software (SUS) application to...
The coin cell Nuisance Delay on CO200 and CO250 can be temporarily disabled using the Schlage Utility Software.
Once disabled via the SUS application, the CO lock will no longer delay the access for valid credentials.
If your CO lock began indicating a low coin cell (Nuisance Delay) after a door file has been downloaded, the coin cell is low and should be replaced. (CR2032)The coin cell Nuisance Delay will be "A...
The coin cell Nuisance Delay settings in the SUS application is not available until such time that a Door file is successfully downloaded to the lockset.
The coin cell is ignored when the lock sets are used with Manual Programming ONLY or while in Construction mode.