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QEL rim device troubleshooting
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RELATED FAQS
Question
Answer
Can the CD and EL options be provided on the same 98/99 rim or vertical rod exit device?
Resolution:
There is not enough room for both Cylinder Dogging (CD) and Electric Latch Retraction (EL or QEL) options because they both try to occupy the same space in the device.The dogging mechanism for cyli...:
What is (SD) Special Dogging?
Resolution:
SD is Special cylinder dogging in the center case of 98/99 rim and vertical rod non fire rated devices and is available with standard, EL, QEL, CX and ALK.:
Will the PS900-2 RS operate the Von Duprin QEL device?
Resolution:
See below for QEL device requirements: QEL devices shipped prior to 7/23/12 must have the 2Q option board for the communication link between the power supply and the exit device. &nb...:
Is the SD option available with Von Duprin QEL 98/99 exit devices?
Resolution:
SD option is available and is also standard with Von Duprin 98/99 rim and vertical rod exit devices but not available with mortise device.:
What power supply do I need for my 2 QELA devices with LCN auto operator?
Resolution:
Use the PS902-2RS power supply with LCN auto operator on single door, PS904-2RS power supply on double door and PS904/906-2RS-2RS for 2 pair of QELA is required for basic operation with a...:
Does the QEL retract the latch bolt and the pushpad?
Resolution:
Yes the Von Duprin QEL exit device retracts the latch bolt and pushpad. Pushpad and latch bolt stay retracted as long as power is applied to the QEL exit device. :
How much amperage does the QEL draw?
Resolution:
Applies only to Von Duprin QEL exit devices shipped after December 11th, 2014.1.0 amp inrush and a 0.14 amp holding current.:
Why is my QEL device not retracting completely?
Resolution:
You may have a defective motor bracket, defective base plate or vertical rod could be out of adjustment.:
What is needed to keep the EL device retracted all day?
Resolution:
To keep the Von Duprin electric latch retraction EL or QELA exit device dogged (retracted) all day, have your access control, Key pad, key switch, fire alarm contact or any other signals ...: