not opening door

RELATED FAQS

Question
Answer
A 4600 (4630/4640) not opening to a full 90 degrees could be caused by a couple things: The Opening Force could be set too low. Try increasing the opening force adjustment on the controller a 1/...
For 33/3549A and 98/9949 cable devices shipped from the factory AFTER 7-15-2016:The door opening height must be specified during order entry. The 33/3549A and 98/9949 cable devices are availab...
 
Try the steps below to improve the hold open adjustment. Remove hold open nut  Apply a couple drops of blue loctite to the threads. Re-assemble, and reset hold open. Let loctite set up overn...
Chexit devices are NOT electric latch retraction.  In order for Chexit device to operate with an auto operator you will need to add a rim electric strike on a single door or a pair o...
First, turn off the power to the Senior Swing. If the door closes, check controller for a constant activation signal from an activation device. If door continues to hang up and will not close...
If a 4600 clicks, but won't open the door: Verify proper connection of all the control box connectors. Verify correct manual operation of door. Verify actuator connections and any strike/maglo...
A 4040SE would not hold the door open if it has : No Voltage or Improper Voltage. Check that the track has proper voltage going to it (24V AC/DC or 120V AC). If 120 volts is supplied...
The 909 strike is used in single and paired non-fire rated and single fire rated openings.  The 954 strike is used in fire rated paired openings.
The 1609 strike cannot be used with Von Duprin XP98/99 exit device.