FAQs

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Answer
Finish is not specifically stated as being covered under warranty as it is covered under defects in material and workmanship.  EXCEPTION: There is no finish warranty for Falcon products. ...
Falcon lock warranty statementIves warranty statementGlynn-Johnson warranty statementLCN closer warranty statementSchlage warranty statementSteelcraft warranty statementVon Duprin warranty statement
Please contact the Allegion Product Support Team on all questions or inquiries pertaining to hardware finishes warranties. Please send an e-mail to the applicable Product Support team:Closers_TechP...
Von Duprin warrants that the product manufactured by it and delivered here under will be free of defects in material and workmanship for a period as follows: Exit devices and trim for 36 months...
The Von Duprin E7500 has a total of 8 wires. Two power wires. 12VDC solenoid has yellow wires. 24VDC solenoid has black wires. Six switch wires. Latchbolt monitor switch has three wires,...
The ND lock is available with an RX option:When ordering a complete ND lock specify RX when the request to exit (RX) switch is required.The ND80EL, ND80EU, ND96EL, ND96EU, ND12EL, ND12EU electrifie...
RX wiring on all L9000 locks with RX switch manufactured after January 2, 2017:The L-Series switched to a handed modular three-wire request to exit (RX) switch. This change was originally completed...
Specific to the RX switch installed into the L9080EL/EU and L9082EL/EU and L9000 mechanical locks prior to January 2, 2017:ALL PART NUMBERS BELOW DISCONTINUEDThe L-Series switched to a three-wire r...
For Chexit devices shipped after 8-24-2015 with motor driven connect your normally closed contact from access control system between green and red on the twelve field wire ...
For all models of 6000 series electric strike, except the 6300 & 6400, the color of the solenoid wires determine the voltage.  Black wires are used on 24VDC solenoids and yellow wir...
The Von Duprin 6000 series electric strike can be converted by ordering the appropriate kits below.  Kits include the solenoid, plunger, spring, and washer. 6000 Series solenoid Kit 12VDC -...
Polystyrene Cores: The L-series door with polystyrene core insulation and the CE-series door have full slab polystyrene core.Polyurethane Cores: The L-series door with polyurethane core has honeyco...