Solution ID

55737

Resolution

First, turn off the power to the Senior Swing.

  • If the door closes, check controller for a constant activation signal from an activation device.
  • If door continues to hang up and will not close, unplug the motor connector from the control box. If the door closes, control box is defective, and must be replaced.
  • If door continues to hang up and will not close, the problem is with gear box, and the gearbox must be replaced.