Solution ID

53515

Resolution

CAUTION must be used in investigating this problem - In most cases, excessive field rusting of products is caused by improper storage at the jobsite. That situation must be validated prior to refusing any field repair. Have the distributor or SSC conduct an onsite inspection of the material.

Remove frame and replace with new products

 

  1. Alternate – If frame is not rusted through, grind down rust to bare metal, re-prime and finish paint per paint manufacturer’s instructions.
  2. Steelcraft warranty will not cover this repair if it is determined the fault of on site storage or abuse.


Notes

Contributing Factors:

 

  • Contractor not following installation instructions, care and maintenance procedures.
  • Improper (or lack of) surface cleanup
  • Interior frames installed in grouted frames are not properly protected
  • Exterior (or humid or corrosive atmosphere locations) are not supplied as galvannealed.
  • Top caps are not installed in exterior doors.

For additional information on Galvannealed or galvanized material, refer to the following solutions:

 

  • 53513 titled “What do you do if rust spots show up on steel doors and frame material” which can be viewed here.
  • 53514 titled “What causes doors and/or frames to rust” which can be viewed here.
  • 79772 titled “Why do masonry frames rust through before the job construction is complete” which can be viewed here.

Refer to: HMMA 840 Installation and Storage Instructions

Refer to: HMMA TechNote #HMMA-840 TN01-07 titled "Painting Hollow Metal Products"- see here.