Solution ID

132304

Resolution

The maximum number of users able to be added to an NDE, LE or CTE is the same as the maximum amount of users that can be saved to an Engage Managed site: 5000
 
The NDE, LE or CTE can hold and maintain up to the most recent 2000 audits. The lock will overwrite the oldest audits once the stored audit file is full.  This audits data is cleared out Once the lock syncs with the Engage Mobile App or the server via overnight WiFi update, the stored audits are uploaded to the server and the saved audits on the locks memory are cleared and reset.
 
One years worth of audits are kept on the cloud.
 


Notes

Schlage Control locks (BE467 and FE410) have the ability to store up to 500 users and record up to 1000 audit trail events per lock.