Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
will not pull door shut
”
RELATED FAQS
Question
Answer
Does an ND50 or ND53 unlock when closing the door?
Resolution:
Both the ND50 and ND53 will not unlock when the door is shut. The only way to pop the button is by turning the key on the outside or the lever on the inside. Occasionally custome...:
Why would a Senior Swing door slam shut?
Resolution:
The Senior Swing has a built in circuit that controls closing speed through the motor. If the door is slamming, there must be a broken gear in the gearbox and the gearbox will need to be replaced.:
What would cause a Senior Swing to open only 10 degrees and then close?
Resolution:
Issue/Symptom – upon receiving an activation input the Sr Swing gearbox opens only about 10 degrees and then returns to the close position. Unit will never learn opening nor function pro...:
Why does the ND40 stay locked after egress?
Resolution:
There is potential for ND40/ND44's manufactured around March 2011 to remain locked after egress, or after the latch is depressed. There was an issue with the keycam that created a bind when l...:
What can be done for a door that will not close against wind pressure?
Resolution:
To correctly answer this question, we need to know how much more force is required to get the door closed. They could try turning the Rod & Shoe over (short side of shoe towards the hinge), or they...:
What causes a Senior Swing door to hang open and not close?
Resolution:
First, turn off the power to the Senior Swing. If the door closes, check controller for a constant activation signal from an activation device. If door continues to hang up and will not close...:
What are Hold Open Closers & Magnets?
Resolution:
Hold Open Closers & Magnets (Fire/Life safety products) provide a wide range of solutions. Single or multi-point hold open closers Utilize an electromechanical closer. Hold the door o...:
What would cause an EL device to pull and release?
Resolution:
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...: