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“ why is my qel device ”

Resolution: Pushing on the push bar or activating the EL/QEL or the trim on Von Duprin XP98/99 exit device does not retract the latch, it releases the latch only. Door must be pushed or pulled when device o...:

Why is my QEL device not retracting completely?

Resolution: You may have a defective motor bracket, defective base plate or vertical rod could be out of adjustment.:

Why is the 2Q option board required to operate Von Duprin QEL devices?

Resolution: Communication takes place between the 2Q option board and the Von Duprin QEL exit device. If this communication does not occur then the device will not retract. The 900-2Q board is not ...:

What power supply do I need for my 2 QELA devices with LCN auto operator?

Resolution: Use the PS902-2RS power supply with LCN auto operator on single door, PS904-2RS power supply on double door and PS904/906-2RS-2RS for 2 pair of QELA is required for basic operation with a...:

How many Von Duprin QEL devices can be connected to a power supply?

Resolution: Product Ordered before 7/10/2012 - Product identified by no label on QEL motor. You must use the 900-2Q option board with the PS900 power supplies to operate the QEL devices. The attached ta...:

Is the 871-2Q board required on QEL devices when using the PS 873 AO to operate my QEL devices?

Resolution: The QEL exit devices that were shipped prior to August, 2012 will only communicate to the PS873 with 871-2Q option board or PS900 series with 900-2Q option board. If you...:

Why is my Von Duprin QEL light flashing red and green?

Resolution: Check to make sure there is no bind of the latch.:

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“ why is my qel device ”

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