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Question
Answer
Does Von Duprin's factory refurbish exit devices?
Resolution:
Von Duprin does not offer a service to refurbish exit devices at the factory.Replaceable service items for some exit device parts are available for sale.Please contact technical product suppor...:
What would cause a door closer to slam?
Resolution:
There are a few things that can cause a closer to slam. The closer could be adjusted incorrectly. Turn all regulating screws clockwise until they stop. Then open each valve 1 and 1/2 turns. If t...:
What does error 64 mean on a HandKey II or Handpunch?
Resolution:
When you see an Error 64 on a HandKey or a HandPunch, it may mean that the lithium battery is low or there is a disconnect with main board. The first step is to replace the lit...:
What is the part number for the Von Duprin maintenance kit?
Resolution:
Von Duprin has a maintenance kit part number 050046-00 and maintenance instruction, part number 941079-00 for 98/99 series devices. There are some common parts between 98/99 series and 22...: