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RELATED FAQS
Question
Answer
What card formats will our AD and CO magnetic swipe readers support?
Resolution:
See attachment for details: Magnetic Swipe reader supports::
What card types and formats will our AD and CO smart readers support?
Resolution:
See attachment for details: Smart readers support::
Why is the battery draining so quickly on an AD-Series lock with a Keypad ONLY (KP) credential reader?
Resolution:
A Technical Note has been generated to document one method of measuring battery current. See the attachment HERE.:
New Dual Prox and IButton fob part number
Resolution:
There are two new credentials available which allows a facility currently using iButtons credentials to transition to proximity credentials. Since the new AD and CO series units no longer supp...:
What credential types are compatible with BE467?
Resolution:
The BE467/FE410 does not support prox-only credentials.:
What is an MT20W?
Resolution:
A reader powered by a USB cable (via a computer's USB port or a powered USB plug) used to enroll smart credentials used in Multifamily access. The reader uses a Wi-Fi connection for enrolling no-to...:
What card types and formats will our AD and CO proximity readers support?
Resolution:
See attachment for details: Proximity readers support: