Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
where does product ship from
”
RELATED FAQS
Question
Answer
Order Status
Resolution:
Allegion Employees can access the distributors’ “My Allegion Portal” thru The Frontline Home Page: Click on “My Allegion Distributor Portal” located in the navigation menu ...:
What size Allen wrench is used for Closer adjustment?
Resolution:
LCN does not supply Allen wrenches. The size allen wrenches that LCN uses, are standard sizes that every installer will have in their tool kit. 3/32" Allen wrench for adjusting&...:
Is the Von Duprin 2' door device provided with a UL label?
Resolution:
The Special Von Duprin 2' door device as of 02-07-14 is now shipped with UL Panic Hardware label or UL Fire Exit Hardware label. The 2’ devices are most commonly used in...:
When did we start shipping the Senior Swing, Benchmark, and Falcon operators with the ES Filter?
Resolution:
On the Benchmark, if there is line noise from a strike then the unit will lose it's hold open time. Adding the ES Filter, which is a diode, will resolve this issue and the unit will hold it's...:
When ordering the ND lock less cylinder will it come with a tailpiece?
Resolution:
The Schlage ND is shipped with a driver/tailpiece when ordered with a LD, BD, or JD suffix.: