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RELATED FAQS
Question
Answer
How can I order a replacement CX-RX switch?
Resolution:
For motor driven Chexit devices shipped from the factory after 8-24-2015, the RX switch is replaceable as part number 116717-00.Note that a new version of the CX-RX Switch launched January 202...:
Does Von Duprin have a repair department?
Resolution:
Von Duprin and Falcon do not offer repair services for any of its exit devices. :
Hollow Metal price estimates
Resolution:
Pricing information is not a part of the Knowledge Center data. For all hollow metal price comparisons please e-mail the Steelcraft Estimating Team. For your reference, the e-mail address...:
ProExpress Program Guidelines
Resolution:
ProExpress is a 5 day quick shipping program for Falcon, Ives and Glynn-Johnson products, very similar to FastTrack. ProExpress program guidelines are as follows: Produ...:
When ordering the ND lock less cylinder will it come with a tailpiece?
Resolution:
The Schlage ND is shipped with a driver/tailpiece when ordered with a LD, BD, or JD suffix.: