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“ where can I buy QEL motor? ”

Resolution: The following could cause the QEL device to retract and release repeatedly: If this is a vertical rod type device, the vertical rods could be adjusted too short. Check rods for dead locking, ...:

Why is the 2Q option board required to operate Von Duprin QEL devices?

Resolution: Communication takes place between the 2Q option board and the Von Duprin QEL exit device. If this communication does not occur then the device will not retract. The 900-2Q board is not ...:

Does Von Duprin offer replacement QEL motors?

Resolution: See below for part numbers: 114317-00 QELA Mod. Conv. Kit 040061-00 QELA Mod. Conv. Kit w/Connectors 958002-00 HD-QELA Mod. Conv. Kit 040062-00 HD-QELA M...:

How do I identify the new QEL motor launched in 2012?

Resolution: The new QEL motor has a label affixed to the cover, the older QEL motor has no such label. See attached image.:

Do we offer HD-QEL?

Resolution: We offer a couple different HD-QEL options:Hex key dogging (HD) is now available with Von Duprin non fire rated QEL33A/35A/98/99 electric exit devices that were shipped after De...:

I get three green blinks of the Schlage key and it says motor stall on my SUS/HHD during diagnostics?

Resolution: Just align the triangles per the installation instructions to allow full motor movement. - This will eliminate the SUS motor STALL report. - This will eliminate the three ...:

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“ where can I buy QEL motor? ”

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