Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
where can I buy QEL motor?
”
RELATED FAQS
Question
Answer
Why would QEL retract and release repeatedly?
Resolution:
The following could cause the QEL device to retract and release repeatedly: If this is a vertical rod type device, the vertical rods could be adjusted too short. Check rods for dead locking, ...:
Why is the 2Q option board required to operate Von Duprin QEL devices?
Resolution:
Communication takes place between the 2Q option board and the Von Duprin QEL exit device. If this communication does not occur then the device will not retract. The 900-2Q board is not ...:
How do I identify the new QEL motor launched in 2012?
Resolution:
The new QEL motor has a label affixed to the cover, the older QEL motor has no such label. See attached image.:
Do we offer HD-QEL?
Resolution:
We offer a couple different HD-QEL options:Hex key dogging (HD) is now available with Von Duprin non fire-rated QEL 33A/35A/98/99 electric exit devices that were shipped after D...:
I get three green blinks of the Schlage key and it says motor stall on my SUS/HHD during diagnostics?
Resolution:
Just align the triangles per the installation instructions to allow full motor movement. - This will eliminate the SUS motor STALL report. - This will eliminate the three ...: