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what would keep my outside lever and key from working?
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RELATED FAQS
Question
Answer
Why can't I remove the control key from the core after the core is inserted into the lever?
Resolution:
The lever may be missing the slot feature for the core locking lug. Verify slot is in place.:
Does Schlage make a mortise lock that the lever on either side retracts the latch and a key on either side retracts the deadbolt?
Resolution:
The L9466 Store/Utility Room lock can provide this functionality. Operation: Latchbolt retracted by knob/lever either side. Deadbolt thrown or retracted by key from either side. When the deadbolt ...:
Can I put a Schlage Key-In-Lever cylinder into a Falcon D100 or D200 lock?
Resolution:
For a Schlage "C" keyway: Specify "CP6" as the cylinder suffix when ordering D100 or D200 locks (All other Schlage keyways are not available).:
Why would the 996L trim not lock or unlock when installed with 98 or 99EO?
Resolution:
The 98/99 rim and vertical rod exit devices are shipped with NL drive screw to function as a Night Latch. To convert the device to Class Room, remove the NL Drive Screw on 98/99 center case ass...:
Will a Medeco key-in-lever cylinder fit into an ND lock?
Resolution:
Medeco does offer a key-in-lever cylinder to fit the Schlage ND. You will need to contact Medeco for the cylinder Specify a key-in-lever cylinder to fit the Schlage ND lo...:
Is a standard cylinder keyway such as "C" available in SFIC?
Resolution:
It is not possible to key SFIC and standard cylinders including Schlage FSIC into the same system. A keyway name may be shared between the two key fami...:
What does the hotel indicator look like for the A, AL, D, and ND?
Resolution:
The indicator on a cylindrical hotel lock is a small pin that projects outward from the face of the cylinder plug (Figure 1) when the inside push button is depressed. When this pin is ...:
How are interchangeable cores installed?
Resolution:
A control key is required to install or remove an interchangeable core from a housing or lever. The control key is identified by having "CONTROL" stamped on the bow. How to install and remove an i...: