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“ what is Engage ”

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Resolution: Schlage wireless locks with ENGAGE technology are designed to fit into a standard mechanical ND door prep. ENGAGE cloud based web and mobile apps make it simple to configure lock settings, add user...:

Why would the horn sound when the solenoid tries to engage on a Von Duprin Chexit device?

Resolution: Make sure the proper power supply (PS873 or PS914) and proper gauge and run wire is used for Chexit devices shipped prior to 8-24-2015 with solenoid driven. Related Solution: What wire&n...:

Why is my latch not retracting when I depress the push pad on an XP98/99 device?

Resolution: Pushing on the push bar or activating the EL/QEL or the trim on Von Duprin XP98/99 exit device does not retract the latch, it releases the latch only. Door must be pushed or pulled when device o...:

Will a Von Duprin Chexit device automatically rearm itself after a fire alarm clears?

Resolution: The Von Duprin Chexit device will not automatically rearm itself after a fire alarm clears. After a Fire Alarm has triggered the Von Duprin Chexit device, the device must be manually reset&nb...: