von duprin wont retract

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If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...
- AD Series and CO series products require that the Night Latch (NL) screw is installed in the exit device.  Be sure this screw is installed- Exit hardware and strike must be properly mounted ...
The latch bolt on an XP98/99 exit device does not retract. The latch bolt will release and pivot out of the way when push bar is depressed or out side trim is activated.
  For Product Shipped Prior to August 2012 using the old (black) potted module: a.       0-100 ft 14 gauge wire b.      0-200 ft 12...
 
The Von Duprin PS914 power supply must be used on the EL devices with either the 900-2RS or 900-4RL option board since the EL devices requires power supplies set at 24VDC to be able to provide the ...
  You can use a Von Duprin PS914 power supply with any of the following option boards depending on the application. 900-2RS board  will power 1 or 2 devices that do not require timing from pow...
To keep the Von Duprin electric latch retraction EL or QELA exit device dogged (retracted) all day, have your access control, Key pad, key switch, fire alarm contact or any other signals ...
No, Von Duprin exit alarm ALK and electric latch retraction QEL or EL are installed in the same location and can't be ordered together with the same device.
Followings are the list of the electric latch retraction EL/HDEL (hex dogging), QEL (quiet) kits: 114317-00 QELA Mod. Conv. Kit 040061-00 QELA Mod. Conv. Kit...