Von duprin selenide

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Von Duprin warrants that the product manufactured by it and delivered here under will be free of defects in material and workmanship for a period as follows: Exit devices and trim for 36 months...
The 893P is not a strike, it is the UL label on a 6000 series strike.  This label will not describe the strike you have.
Von Duprin and Falcon do not offer repair services for any of its exit devices.