Vertical rod not staying retracted

RELATED FAQS

Question
Answer
The following items may cause the exit devices top latch from being held in the retracted position. 1. The top or bottom rods are out of adjustment. 2. The top latch hold back...
Following exit devices 2227/F, 33/3527A/F, 33/3547A/48A/F, 98/9927/F and 98/9947/48/F have similar rod adjustment procedures. All top latches control the bottom latch assemblies. When do...
Most likely need to length the top rod so latch can engage it's internal latch retention state. See 2390 Instructions for adjusting rod lengths.
The AD or CO - 993 is NOT compatible with a Von Duprin 98/99 Concealed Vertical Rod exit device on wood doors.
The Von Duprin 1609 cannot be used on a pair of fire rated doors. We recommend using the Von Duprin fire rated mortise exit device in lieu of the rim device such as the Von Duprin 5575-F,...
One of the following items may cause the EL1690 device to retract then release: Incorrect power supply - Verify you have the PS873-2/4TD or PS914-2RS/4RL power supply. Problems with wire gauge...
 8827 vertical rod device is available for 7 or 8 feet tall door standard. 12", 24", 36" and 48" extension rod kits are available for taller doors (8 feet max on fire rated openings). We do no...
The 98/99 rim and vertical rod exit devices are shipped with NL drive screw to function as a Night Latch. To convert the device to Class Room, remove the NL Drive Screw on 98/99 center case ass...
Hardware falling off a door is caused by one or all of the following issues: Field abuse Improper internal reinforcements in the door Improper field preparation The top or bottom rod case can...