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Vertical rod not staying retracted
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RELATED FAQS
Question
Answer
What would keep the vertical rod exit devices top latch from being held retracted in the open position?
Resolution:
Following exit devices 2227/F, 33/3527A/F, 33/3547A/48A/F, 98/9927/F and 98/9947/48/F have similar rod adjustment procedures. All top latches control the bottom latch assemblies. When do...:
Why is the 2390 top latch not staying retracted when dogged?
Resolution:
Most likely need to length the top rod so latch can engage it's internal latch retention state. See 2390 Instructions for adjusting rod lengths.:
Can I use an AD or CO - 993 Exit Trim with a Von Duprin 98/99 Concealed Vertical Rod exit device on a wood door?
Resolution:
The AD or CO - 993 is NOT compatible with a Von Duprin 98/99 Concealed Vertical Rod exit device on wood doors.:
Is the Von Duprin 1609 strike fire rated for pairs of doors?
Resolution:
The Von Duprin 1609 cannot be used on a pair of fire rated doors. We recommend using the Von Duprin fire rated mortise exit device in lieu of the rim device such as the Von Duprin 5575-F,...:
Why would an EL1690 retract the rods but not hold them?.
Resolution:
One of the following items may cause the EL1690 device to retract then release: Incorrect power supply - Verify you have the PS873-2/4TD or PS914-2RS/4RL power supply. Problems with wire gauge...:
Can I order a "one piece" top rod for an 8827 for a 9' door?
Resolution:
8827 vertical rod device is available for 7 or 8 feet tall door standard. 12", 24", 36" and 48" extension rod kits are available for taller doors (8 feet max on fire rated openings). We do no...:
Why would the 996L trim not lock or unlock when installed with 98 or 99EO?
Resolution:
The 98/99 rim and vertical rod exit devices are shipped with NL drive screw to function as a Night Latch. To convert the device to Class Room, remove the NL Drive Screw on 98/99 center case ass...:
What causes the top rod case to pull away from or strip out of the face of a steel door?
Resolution:
Hardware falling off a door is caused by one or all of the following issues: Field abuse Improper internal reinforcements in the door Improper field preparation The top or bottom rod case can...: