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Resolution: - AD Series and CO series products require that the Night Latch (NL) screw is installed in the exit device. Be sure this screw is installed- Exit hardware and strike must be properly mounted ...:

Does Von Duprin offer an exit device for exterior use?

Resolution: Von Duprin now offers the Outdoor Defense (OUT) option for its 98/99 rim and 98/9927 surface vertical rod exit devices. The OUT option protects an exit device's critical operating components ...:

Is the 900-ELK wiring adaptor required when using the PS914 power supplies?

Resolution: Products shipped on or after August 8, 2012 no longer require the EL wiring adaptor. The ELK Wiring Adaptor (900ELK) was used only when using the PS914 power supply with either the 900-2RS or...:

Does the Von Duprin E996L trim require the NL drive screw be installed into the device to function properly?

Resolution: Von Duprin 98/99 NL drive screw is located in back of the 98/99 center case assembly. NL drive screw should be left in with trim lock slide plate in up position in the 98/99 exit device with E99...:

What mullions should be used with XP devices?

Resolution: The Von Duprin XP98/99 device uses a different strike than standard 98/99 device. The 909 strike is for non fire rated XP devices and the 954 strike is for the fire rated XP device. 49/9954 mul...:

Can the 6111 electric strike be used with Falcon 25R?

Resolution: For the backset see the Falcon (F)25-R template; T-1201 for Metal Door, W-1201 for Wood Door. For Single Doors, the distance from the surface of the raised stop to the Centerline of the device is...:

How can the Von Duprin 4854 mullion be ordered when using the 6300 electric strike?

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