Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
USER INSTRUCTIONS AD MORTISE LOCKS
”
RELATED FAQS
Question
Answer
Will the Schlage AD trim work with Von Duprin 98 / 9975 Mortise lock devices?
Resolution:
The AD200, 250, 300, and 400 trims will work with the Von Duprin 98/9975 mortise Exit Devices.:
What is in a 23538820 Tamper Torx Screw Pack for AD-Series Mortise Locks?
Resolution:
(2) SCREW, TORX, T-15, #8-32 UNC 2A, UNDERCUT, FLAT HD, MACHINE, 1/4" LENGTH (2) SCREW, TORX, T-20, #12-24 UNC 2A, UNDERCUT, FLAT HD, MACHINE, 1/2" LENGTH (2) SCREW, 8-32 X 3/4 MS PIN TORX (1)...:
How do I change the handing on my 7500 mortise lock?
Resolution:
You can reference the 7500 mortise lock rehanding instructions. Remove the two screws from mortise lock faceplate. Remove the face plate and the collar from the mortise lock then rotate the la...:
Why can't I order an AD-Series or CO-Series mortise deadbolt with a classroom/storeroom (70) function
Resolution:
* NOTE: the AD300/400 devices simply communicate the change in Deadbolt Position status to the Host software. The software then decides what action should or should not be taken at the device. :
Why does my AD or CO series lock unlock when the lever is raised?
Resolution:
Installers have reported that their AD-CO Series cylindrical or mortise locks will unlock whenever the outside lever is lifted. This will occur if the outside spindle (square post) is install...: