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RELATED FAQS

Resolution: Allegion Employees can access the distributors’ “My Allegion Portal” thru The Frontline Home Page: Click on “My Allegion Distributor Portal” located in the navigation menu ...:

Why does the lever on my T lock lever droop?

Resolution: Issue: One or both levers don't stay horizontal and droop down. Facts: Falcon T series locks in a high use application. Cause: Weak or broken springs within t...:

What is a comparable door knocker to U774?

Resolution: Ives does not offer anything in that same style.:

What replaced the BC160?

Resolution: The B560 is an equivalent grade 2 replacement for the BC160.:

What is a 7910-967?

Resolution: The 7910-967 is a part number for a discontinued RF actuator. It was replaced by the 8310-3856WS RF actuator. The new 8310-3856WS requires the use of an 8310-865 RF receiver. When replacing the ol...:

What is the part number of the most recent SE track?

Resolution: The SE series track is the same for all models. It is ordered by the closer model, followed by a -3038. Example -- 4040SE-3038 (specify voltage & finish) or 3130SE-3038 (specify voltage & finish)...:

Can the AD-Series and CO-Series magnetic card credential readers be set to read data from different magnetic card tracks?

Resolution: Customers will need to use the Schlage Utility Software (SUS) on the HHD lock programming device to set the desired magnetic track to be read for access control, if not using default Track 2&n...: