Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

“ SUS application is not supported on this device ”

Resolution: SUS 4.4.0 released on 06/06/2011 is the first released SUS version compatible with WRI400 and CT5000 devices.:

The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?

Resolution: Make sure the HHD/SUS is set to USB communication by checking the small icon right of the "No Device Connected" message. The symbol should be a USB symbol when working with USB enable product...:

How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?

Resolution: - With the CIP NOT inserted and the Schlage Utility Software (SUS) running o Enter the Master Programming PIN or Present Loc...:

Why does the Schlage Utility Software application display the error message "E201 - This device is not connected?"

Resolution: The E201 message can be ignored and all normal SUS and lock functions will be maintained. Click "OK " and continue. Update the Schlage Utility Software (SUS) to version 4.6.0 or highe...:

How many door files should the Hand Held Device (HHD) be able to store at one time?

Resolution: For best Schlage Utility Software (SUS) and Hand Held Device (HHD) performance do not put more than 100 door files at a time ....:

Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

“ SUS application is not supported on this device ”

RELATED FAQS