strike not releasing

RELATED FAQS

Question
Answer
One of the following items may cause the EL1490 device to retract then release: Incorrect power supply - Verify you have the PS873-2/4TD or PS914-2RS/4RL power supply. Problems with wire gauge...
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...
If mechanism cover plate causes the EL solenoid to drop when slid over the solenoid, the solenoid plunger requires adjustment.  You must lengthen the rod by turning the hex nut in front of the plun...
***The 6210 electric strike was designed to replace mechanical strikes in existing openings when access control is desired.*** Note: The Best 40H series lock is not listed on the 6210 electric s...
To use Von Duprin mullion for something other than our standard strike, order the mullion "Blank" and prep in the field.
Bad dogging hook on the dogging assembly could cause the 33A/35A and 98/99 exit device latch bolt not to retract completely.
The Von Duprin 6000 series electric strike has a 12 or 24VDC solenoid with plunger, spring and impact washer as shown 6000 solenoid Make sure the solenoid spring and impact washer are not missin...
Follow the steps below to troubleshoot the problem. Measure the voltage at the electric strike. If the strike is FSE and not locking there should be no voltage at the strike and if it is FS there ...
 Von Duprin surface mounted 6300 electric strike paper template and installation instruction are provided with the electric strike. See attached 6300 Template & I...
The 5100 strike details are listed below: Only operates with 12VDC or 24VDC power supply. Will not operate with AC transformer. 12 or 24VAC can be converted to 12/24VDC using Von Duprin SO12 o...
Von Duprin does not recommend using XP98/99 devices with any electric strike.   Von Duprin recommends using the standard 98/99 rim device.  The XP device has 2000 pound holding forc...
There are two flat lip strike options: Specify XQ02-309 for a 10-013 strike - specify 7/8" Specify XQ07-351 for a 10-025 strike - specify 7/8"