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strike not releasing
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RELATED FAQS
Question
Answer
What is the amount of pre-load force allowed for the 6300 electric strike before the strike will no longer release and operate properly.
Resolution:
The 6000 series electric strikes 6100, 6200, 6300 models, require that there be no preload at all on the strike lip to function properly.:
Why will my EL 1490 fire my latches but not hold?
Resolution:
One of the following items may cause the EL1490 device to retract then release: Incorrect power supply - Verify you have the PS873-2/4TD or PS914-2RS/4RL power supply. Problems with wire gauge...:
What would cause an EL device to pull and release?
Resolution:
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...:
What could cause the Von Duprin EL solenoid not to hold when mechanism cover plate is slide over the solenoid?
Resolution:
If mechanism cover plate causes the EL solenoid to drop when slid over the solenoid, the solenoid plunger requires adjustment. You must lengthen the rod by turning the hex nut in front of the plun...:
Will the 6210 work with the Best 45H? If not is there another electric strike that is compatible.
Resolution:
***The 6210 electric strike was designed to replace mechanical strikes in existing openings when access control is desired.*** Note: The Best 40H series lock is not listed on the 6210 electric s...:
How do I order a Von Duprin mullion prepped for something other than our standard strikes?
Resolution:
To use Von Duprin mullion for something other than our standard strike, order the mullion "Blank" and prep in the field.:
What would keep the latch bolt on a 33A device from retracting all the way when dogged?
Resolution:
Bad dogging hook on the dogging assembly could cause the 33A/35A and 98/99 exit device latch bolt not to retract completely.:
Why would an electric strike not stay locked when turned upside down?
Resolution:
The Von Duprin 6000 series electric strike has a 12 or 24VDC solenoid with plunger, spring and impact washer as shown 6000 solenoid Make sure the solenoid spring and impact washer are not missin...:
Why is a 5100 electric strike clicking but not locking?
Resolution:
Follow the steps below to troubleshoot the problem. Measure the voltage at the electric strike. If the strike is FSE and not locking there should be no voltage at the strike and if it is FS there ...:
Where can Von Duprin 6300 electric strike installation instructions or templates be found?
Resolution:
Von Duprin surface mounted 6300 electric strike paper template and installation instruction are provided with the electric strike. See attachedhttps://us.allegion.com/conte...:
Why won't the 5100 24v strike work on both a RH & LH door?
Resolution:
The 5100 strike details are listed below: Only operates with 12VDC or 24VDC power supply. Will not operate with AC transformer. 12 or 24VAC can be converted to 12/24VDC using Von Duprin SO12 o...:
Is there a flat lip option for the ND series?
Resolution:
There are two flat lip strike options: Specify XQ02-309 for a 10-013 strike - specify 7/8" Specify XQ07-351 for a 10-025 strike - specify 7/8" :