Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
solenoid not pulling in but stays in when held in
”
RELATED FAQS
Question
Answer
What is needed to keep the EL device retracted all day?
Resolution:
To keep the Von Duprin electric latch retraction EL or QELA exit device dogged (retracted) all day, have your access control, Key pad, key switch, fire alarm contact or any other signals ...:
Why is my Von Duprin CX going into a weak alarm after the rearm delay?
Resolution:
Chexit devices shipped prior to 8-24-2015 with solenoid - the solenoid pulls and drops, the alarm sounds, there is a solid LED or no LED light after the rearm t...:
What are the differences between the old PCB and the new PWM?
Resolution:
The new potted module ( PWM ) operates with a soft start, gradually increasing the input on time to the pull coil until it is on 100% of the time. This results in less noise when EL solenoid is pul...:
Why would bottom latch on 98/9927 drop when top latch stays retracted?
Resolution:
Check the adjustment and if this does not resolve then you may possibly have a defective center case or bottom latch.:
What would cause an EL device to pull and release?
Resolution:
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...:
Solenoid on Chexit pulls back and immediately lets go and alarm goes off with red solid light.
Resolution:
The following could cause the Chexit solenoid ( devices shipped prior to 8-24-2015) pulls in then drop out with no alarm. Mechanical adjustment such as vertical rods. Disconnect t...: