Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
“ Smart Sense Lock is not recognized in HomeKit ”
”
RELATED FAQS
Question
Answer
Getting message “Adding Failed, Could not connect to accessory” for BE479 Sense
Resolution:
First, perform a Factory Default Reset Next, close the app, turn off Bluetooth (swipe up from the bottom of the screen, tap the Bluetooth icon). Turn Bluetooth back on. Reop...:
Auto-lock feature enabled on Schlage Home App but settings change
Resolution:
Check to see if any virtual keys have been set up allowing administrative permission level. Admin virtual key holders can adjust the setting in the Schlage Home app as well as the original ow...:
Why do I get error message "E701 - Programming Lock Failed" on my Hand Held Device while programming an AD lockset?
Resolution:
Update your lockset using ADFwPkg 2.19.0 or higher. This new firmware update resolves this programming error problem (E701) and the error will no longer be presented.: