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Question
Answer
Do we offer a parts pack for modular mortise or rim cylinder?
Resolution:
See descriptions for the 09-992 thru 09-997 parts kits for modular mortise cylinders. The 09-998 is a kit for a rim cylinder. :
Old 1981 Schlage Lock Service manual.
Resolution:
The 81 service manual can be found here.:
How do I get service on my Astro Swing operator that isn't working properly?
Resolution:
LCN does not does not have or supply any information for the old (obsolete) "High Energy" Dor-O-Matic Sliding doors, Bi-Fold doors or Astro Swing doors. You MUST be AAADM certified to work on, or g...:
The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
Resolution:
Make sure the HHD/SUS is set to USB communication by checking the small icon right of the "No Device Connected" message. The symbol should be a USB symbol when working with USB enable product...:
What tools and pinning kits are required to service Everest 29 keys and cylinders?
Resolution:
The current tools, pinning kits and key originating machines for all Schlage Everest full size cylinders and small format cores are the same used on Everest 29.:
Which AD firmware package version supports WRI400/CT5000 devices?
Resolution:
SUS 4.4.0 released on 06/06/2011 is the first released SUS version compatible with WRI400 and CT5000 devices.:
Is there a way to clone a failed PIM400 so it could be replaced without having to re-link associated locks?
Resolution:
It is currently not possible to clone an AD-Series PIM400.:
What is the part number for the outside trim assembly on L9000 mortise locks?
Resolution:
Outside Knob/Lever and Rose/Escutcheon Assemblies Part Number Description A Rose with Knob/Lever 09-506 Designs: 01 02 03 05 06 07 12 17 18 OME 41 42 09-655 Des...:
Which conventional cylinder cam is used with an Adams Rite MS series lock?
Resolution:
L583-446; Schlage Adams Rite MS modular cam used on 1 1/8", 1 3/8" and 1 5/8" cylinders L583-447; Schlage Adams Rite MS modular cam used on 1 1/4", 1 1/2" and 1 3/4" cylinders B502-944; Sch...: