sfic spins al lock

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The Schlage AL-Series SFIC locks require one (1) small format spacer (D500-000) for 7-pin cores and two (2) small format spacers for 6-pin cores.  When these spacers are not ins...
Issue:  Schlage SFIC mortise cylinders have potential for the driver pins to fall out affecting the ability to lock and unlock the device.Facts: Housings manufactured between 06/01/2...
The AL lock will be shipped with two spacers.  Use two spacers for 6-pin cores and use one spacer for 7-pin cores.
The part number for one spacer is D500-000.
The small format core throw member for the AL locks is C604-381.
There was a design change in 2001 for the driver and lever insert on the AL for SFIC products.  Changing the driver and/or lever insert on locks manufactured prior to 2001 will requi...
 The SFIC lever insert part number prior to 2001 was the A700-022.
The keycam may have failed, example here, the latest design keycam can be easily identified as the colored changed to black. Replace either the keycam or chassis as needed to r...
 This could also happen if the tailpiece isn't installed in a KIL, FSIC, or SFIC cylinder.  The FSIC driver also could have come loose from the core in the spindle.
The Schlage full size interchangeable core (FSIC) prepped B560F, B561F, and B563F deadbolts all require a UL fire cup (R) in order to be UL listed.  This fire cup is s...