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Resolution: The Von Duprin XP98/99 device uses a different strike than standard 98/99 device. The 909 strike is for non fire rated XP devices and the 954 strike is for the fire rated XP device. 49/9954 mul...:

How do I order an ND lock less trim on one side?

Resolution: It is not possible to mount a cylindrical lock less trim one side, however you can order the lock less components (like lever or rose). If the customer is looking to mount the lever less trim, t...:

Von Duprin electrified mullions and handing details.

Resolution: 4754, 4854 and the 9854 are electrified mullions and handed as noted below: 4754 is not handed: Prepared for two 4263 monitor strikes. Use with all Von Duprin rim panic devices 4854 is han...:

Does Falcon make a plate to cover holes when the door is prepped wrong?

Resolution: These items are not available from Schlage or Falcon. There are third party companies such as Don-Jo or Pro-Lok that manufacture cover plates.:

How do I order a Von Duprin mullion prepped for something other than our standard strikes?

Resolution: To use Von Duprin mullion for something other than our standard strike, order the mullion "Blank" and prep in the field.:

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