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“ schlage technical support web page ”

Resolution: Updating the Schlage Utility Software (SUS) on a Hand Held Device (HHD) will cause the SUS "Login Password" AND the current device "Coupling Password" to be reset to factory default settings of - 1...:

The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?

Resolution: Make sure the HHD/SUS is set to USB communication by checking the small icon right of the "No Device Connected" message. The symbol should be a USB symbol when working with USB enable product...:

How do I contact Schlage Biometrics Technical Support?

Resolution: To contact technical product support for Schlage Biometric Solutions products:Telephone: 877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email: read...:

What are the new announced ND-Series features?

Resolution: ND-series locks manufactured on or after January 30, 2017 will ship with an improved spring cage and matching lever design. The design features are noted below. Because of this change, there a...:

What drains the AA batteries on an AD-Series lock?

Resolution: Causes for AA battery drain in AD-Series LOCKS Possible Cause Fix/Corrective Action 1) One the four (or eight) AA was inserted reversed and the rese...:

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“ schlage technical support web page ”

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