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RELATED FAQS
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Answer
What does BOCA mean for the Von Duprin Chexit device?
Resolution:
The Von Duprin Chexit-BOCA has special software. Following is the function of this software: When Chexit device push bar is pushed and goes into alarm it will release in 15/30 sec...:
How do I clear the HandNet for Windows error message, "Index or primary key cannot contain a null value" on a biometric HandKey?
Resolution:
This HandNet for Windows message appears only when a HandKey 2 connects to it for the first time. During the uploading of users from the HandKey 2 to HandNet, the software verifies the user d...:
Why does the Schlage Utility Software application display the error message "E201 - This device is not connected?"
Resolution:
The E201 message can be ignored and all normal SUS and lock functions will be maintained. Click "OK " and continue. Update the Schlage Utility Software (SUS) to version 4.6.0 or highe...:
What versions of Microsoft Windows are compatible with Schlage Express version 4.4.2?
Resolution:
Microsoft Windows 8, 7, Vista, and XP: Home, Basic, and Starter versions are not compatible with Schlage Express. What versions of Microsoft Windows are compatible with Schlage Express v...: