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“ Schlage Sense deadbolt will not reract completely ”

RELATED FAQS

Resolution: Grade 1 locks are tested and certified to be in compliance with the following ANSI/BHMA Standards: Cylindrical, Bored and Preassembled Locks & Latches 8...:

Explain the holdback feature for the B250.

Resolution: The B250 Night Latch is a single cylinder deadlocking latchbolt where the latch is retracted by a key from the outside or by the inside thumbturn. Rotating the thumbturn and activating the hol...:

What is a Grade 2 Lock?

Resolution: Grade 2 locks are tested and certified to be in compliance with the following ANSI/BHMA Standards: Cylindrical, Bored and Preassembled Locks & Latches 400,000 Certified Cycles ANSI...:

Getting message “Adding Failed, Could not connect to accessory” for BE479 Sense

Resolution: First, perform a Factory Default Reset Next, close the app, turn off Bluetooth (swipe up from the bottom of the screen, tap the Bluetooth icon). Turn Bluetooth back on. Reop...:

Why can't I order an AD-Series or CO-Series mortise deadbolt with a classroom/storeroom (70) function

Resolution: * NOTE: the AD300/400 devices simply communicate the change in Deadbolt Position status to the Host software. The software then decides what action should or should not be taken at the device. :

How to Reset a BE367 Deadbolt to Factory Settings

Resolution: For resetting a PED500 / BE367 deadbolt back to factory status, refer to attached guide: Deadbolt Reset InstructionsProgrammable Electronic Deadbolt: RESET back to factory settings It ...:

Does Schlage offer a cam that will work with a Yale mortise lock?

Resolution: Schlage offers a comparable cam to the Yale 2160 and it will operate any Yale lock that utilizes the Yale 2160 cam. Schlage Cams for Yale 2160 Part Number Description B520-7...:

Can the low coin cell Nuisance delay be Disabled on a CO200?

Resolution: The coin cell is ignored when the lock sets are used with Manual Programming ONLY or while in Construction mode.:

The key just spins on a B560R B561R or B563R deadbolt.

Resolution: The Schlage full size interchangeable core (FSIC) prepped B560F, B561F, and B563F deadbolts all require a UL fire cup (R) in order to be UL listed. This fire cup is s...:

The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?

Resolution: Make sure the HHD/SUS is set to USB communication by checking the small icon right of the "No Device Connected" message. The symbol should be a USB symbol when working with USB enable product...:

What is a deadbolt?

Resolution: Deadbolt Locks (Deadlocks): a lock with a bolt which requires a deliberate action to extend and which resists end pressure in the unlocking direction when fully extended Medium, high to extra he...:

How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?

Resolution: - With the CIP NOT inserted and the Schlage Utility Software (SUS) running o Enter the Master Programming PIN or Present Loc...:

DATE and TIME Facts – KC2-Deadbolt, BE-367, PED-500, PED-1000:

Resolution: DATE and TIME Facts – KC2-Deadbolt, BE-367, PED-500, PED-1000: • The deadbolt clock circuitry directly uses the battery as its power source. If the deadbolt battery is removed, the clock can keep...:

Why does the Schlage Utility Software application display the error message "E201 - This device is not connected?"

Resolution: The E201 message can be ignored and all normal SUS and lock functions will be maintained. Click "OK " and continue. Update the Schlage Utility Software (SUS) to version 4.6.0 or highe...: