Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
schlage mobile access
”
RELATED FAQS
Question
Answer
Customer receives "certificate error" when logging in to Schlage Home app
Resolution:
Check for anti-virus / anti-malware software active on phone / tablet. Temporarily disable until successfully signed in to app.:
What is delayed egress hardware?
Resolution:
Delayed egress hardware prevents a door from being opened from the egress side, usually for a period of 15 seconds. This type of device is often used to prevent theft, while maintaining life safe...:
Schlage Mobile Credential – Troubleshooting Errors
Resolution:
Issue: “Credential Error” when trying to use Schlage Mobile Credential on iOS or Android. Resolution: Follow this guide to resolve issues with Schlage Mobile Credential errors: ...:
I replaced the CT5000 coin cell, but I still get a Low Battery indication.
Resolution:
Coin Cell part number is CR2025 - 3Volt Lithium - available at most any battery store.: