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“
schlage encode deadbolt will not fully retract
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Question
Answer
Does Schlage make a mortise lock that the lever on either side retracts the latch and a key on either side retracts the deadbolt?
Resolution:
The L9466 Store/Utility Room lock can provide this functionality. Operation: Latchbolt retracted by knob/lever either side. Deadbolt thrown or retracted by key from either side. When the deadbolt ...:
Auto-lock feature enabled on Schlage Home App but settings change
Resolution:
Check to see if any virtual keys have been set up allowing administrative permission level. Admin virtual key holders can adjust the setting in the Schlage Home app as well as the original ow...:
Why doesn't full rotation of the AD or CO Series Exit Trim (993) outside lever fully retract the Von Duprin 98/99 Exit Device latch?
Resolution:
- AD Series and CO series products require that the Night Latch (NL) screw is installed in the exit device. Be sure this screw is installed- Exit hardware and strike must be properly mounted ...:
What would keep the latch bolt on a 33A device from retracting all the way when dogged?
Resolution:
Bad dogging hook on the dogging assembly could cause the 33A/35A and 98/99 exit device latch bolt not to retract completely.:
I can not remove the key from the cylinder on my BE365 deadbolt lock.
Resolution:
After rotating the key to unlock the lock, you must return the key to its normal position to remove it. :
Why can't I order an AD-Series or CO-Series mortise deadbolt with a classroom/storeroom (70) function
Resolution:
* NOTE: the AD300/400 devices simply communicate the change in Deadbolt Position status to the Host software. The software then decides what action should or should not be taken at the device. :
What replaced the B400 deadbolt?
Resolution:
The Schlage B400 deadbolt was a grade 2 deadbolt and was discontinued April 1, 1996. Its replacement was the B100 grade 2 deadbolt and no parts were compatible between the two.: